Refund policy
1. Return & Refund Policy
Title: Return & Refund Policy
Content:
At GANORA, customer satisfaction is our priority.
* Returns are accepted within 3 days of delivery.
* Items must be unused, unworn, and in original packaging.
* Due to hygiene and product safety, customized or damaged products are non-returnable.
* Refunds will be processed within 5–7 business days after inspection.
* Shipping charges are non-refundable.
For return requests, contact us at:
ganoraofficial@gmail.com
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2. Terms of Service
Title: Terms of Service
Content:
By using GANORA, you agree to:
* Provide accurate order details
* Use the website only for lawful purposes
* Understand that product colors may slightly vary due to lighting/screens
* Prices are subject to change without prior notice
* Orders may be cancelled if stock is unavailable
GANORA reserves the right to refuse service if misuse is detected.
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3. Shipping Policy
Title: Shipping Policy
Content:
We deliver across India.
* Processing time: 1–2 business days
* Delivery time: 4–7 business days
* Shipping fee: ₹50–₹60 (or free above ₹999 if you want premium look)
* Tracking details will be shared after dispatch
Delays may occur during holidays or due to courier issues.
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4. Contact Information
Title: Contact Us
Content:
For any support or inquiries:
Brand: GANORA
Email: ganoraofficial.in@gmail.com
WhatsApp: [Add your number]
Working Hours:
Monday – Saturday
10:00 AM – 7:00 PM
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5. Legal Notice
Content:
GANORA is an independent jewelry brand selling premium fashion jewelry.
All designs, branding, product images, and content are the intellectual property of GANORA and may not be copied or reproduced without permission.
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6. Privacy Policy
Keep the automated one ON ✅
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Return Rules (top section)
You can keep it OFF for now since you’re just launching.
Later turn it ON when orders increase.
For launch, your store will look clean and professional with these.
Priority upload order:
1. Shipping Policy
2. Return & Refund
3. Contact Info
4. Terms of Service
5. Legal Notice